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Privacy & Cookies - Pinnacle Group HomeAbout UsNewsCareersWhere We WorkContact Us HomeAbout UsWhat we doOur VisionOur BoardExecutive CommitteeKey PeopleOur AccreditationsCorporate Social ResponsibilityGender Pay GapModern Slavery PolicyNewsCareersWhere We WorkContact Us HomePinnacle GroupPrivacy & Cookies Privacy & Cookies Welcome to the Pinnacle Group Limited’s privacy notice. Pinnacle Group Limited respects your privacy and is single-minded to protecting your personal data. This privacy notice will inform you as to how we squint without your personal data when you visit our website (regardless of where you visit it from) and tell you well-nigh your privacy rights and how the law protects you. 1. Important information and who we are Purpose of this privacy notice This privacy notice aims to requite you information on how Pinnacle Group Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you contact us. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or pearly processing notice we may provide on specific occasions when we are collecting or processing personal data well-nigh you so that you are fully enlightened of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. Controller Pinnacle Group Limited is made up of variegated legal entities, details of which can be found here. This privacy notice is issued on behalf of the Pinnacle Group so when we mention Pinnacle Group, “we”, “us” or “our” in this privacy notice, we are referring to the relevant visitor in the Group responsible for processing your data. Pinnacle Group Limited is the controller and responsible for this website. We have scheduled a data privacy and compliance manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions well-nigh this privacy notice, including any requests to exercise your legal rights, please contact the data privacy and compliance manager using the details set out below. Our full details are: Full name of legal entity: Pinnacle Group Limited Email address: data.privacy@pinnaclegroup.co.uk Postal address: 1st Floor, 6 St Andrew Street, London, EC4A 3AE You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory validity for data protection issues (www.ico.org.uk). We would, however, fathom the endangerment to deal with your concerns surpassing you tideway the ICO so please contact us in the first instance. 2. Changes to the privacy notice and your duty to inform us of changes This version was last updated in May 2018. It is important that the personal data we hold well-nigh you is well-judged and current. Please alimony us informed if your personal data changes during your relationship with us. Third-party links This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may indulge third parties to collect or share data well-nigh you. We do not tenancy these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. The data we collect well-nigh you Personal data, or personal information, ways any information well-nigh an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer variegated kinds of personal data well-nigh you which we have grouped together as follows: Identity Data includes first name, maiden name, last name, username or similar identifier. Contact Data includes email address, telephone number and postal address. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to wangle this website. Usage Data includes information well-nigh how you use our website. Marketing and Communications Data includes your preferences in receiving marketing from us and your liaison preferences. We moreover collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may volume your Usage Data to summate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in vibrations with this privacy notice. We do not collect any Special Categories of Personal Data well-nigh you (this includes details well-nigh your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information well-nigh your health and genetic and biometric data). Nor do we collect any information well-nigh criminal convictions and offences. 3. How is your personal data collected? We use variegated methods to collect data from and well-nigh you including through:Uncontrivedinteractions You may requite us your Identity and Contact Data by filling in forms or by respective with us by post, phone, email or otherwise. This includes personal data you provide when you: contact us; requite us some feedback; or wield for a jobStreamlinedtechnologies or interactions As you interact with our website, we may automatically collect Technical Data well-nigh your equipment, browsing deportment and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for remoter details. 4. How we use your personal data? We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the pursuit circumstances: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Where we need to comply with a legal or regulatory obligation. Generally, we do not rely on consent as a legal understructure for processing your personal data other than in relation to sending uncontrived marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us. Purposes for which we will use your personal data We have set out below, in a table format, a unravelment of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have moreover identified what our legitimate interests are where appropriate. Note that we may process your personal data for increasingly than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details well-nigh the specific legal ground we are relying on to process your personal data where increasingly than one ground has been set out in the table below. Purpose/Activity Type of data Lawful understructure for processing including basis of legitimate interest To supervise and protect our merchantry and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of wardship and IT services, network security, to prevent fraud and in the context of a merchantry reorganisation or group restructuring exercise)(b) Necessary to comply with a legal obligation To unhook relevant website content (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our merchantry and to inform our marketing strategy) To use data analytics to modernize our website, products/services, marketing, consumer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to pinpoint types of customers for our products and services, to alimony our website updated and relevant, to develop our merchantry and to inform our marketing strategy)     Marketing We strive to provide you with choices regarding unrepealable personal data uses, particularly virtually marketing and advertising. We have established the pursuit personal data tenancy mechanisms: Opting out You can ask us to stop sending you marketing messages at any time by contacting us at any time. Cookies You can set your browser to refuse all or some browser cookies, or to zestful you when websites set or wangle cookies. If you disable or refuse cookies, please note that some parts of this website may wilt inaccessible or not function properly. For increasingly information well-nigh the cookies we use, please see our Cookie Policy. Change of purpose We will only use your personal data for the purposes for which we placid it, unless we reasonably consider that we need to use it for flipside reason and that reason is uniform with the original purpose. If you wish to get an subtitle as to how the processing for the new purpose is uniform with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal understructure which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the whilom rules, where this is required or permitted by law. 5. Disclosures of your personal data We may have to share your personal data with the parties set out unelevated for the purposes set out in the table in paragraph 4 above. Internal Third Parties as set out in the Glossary. External Third Parties as set out in the Glossary. We require all third parties to respect the security of your personal data and to treat it in vibrations with the law. We do not indulge our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in vibrations with our instructions. 6. International transfers We do not transfer your personal data outside the European Economic Area (EEA). 7. Data security We have put in place towardly security measures to prevent your personal data from stuff unwittingly lost, used or accessed in an unauthorised way, unsimilar or disclosed. In addition, we limit wangle to your personal data to those employees, agents, contractors and other third parties who have a merchantry need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data violate and will notify you and any workable regulator of a violate where we are legally required to do so. 8. Data retention How long will you use my personal data for? We will only retain your personal data for as long as necessary to fulfil the purposes we placid it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the towardly retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can unzip those purposes through other means, and the workable legal requirements. In some circumstances you can ask us to delete your data: see Request erasure below for remoter information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which specimen we may use this information indefinitely without remoter notice to you. 9. Your legal rights Under unrepealable circumstances, you have rights under data protection laws in relation to your personal data. Full details on your rights unelevated can be found in the Glossary section on this page. Request wangle to your personal data. Request correction of your personal data. Request erasure of your personal data. Object to processing of your personal data. Request restriction of processing your personal data. Request transfer of your personal data. Right to withdraw consent.   If you wish to exercise any of the rights set out above, please contact us on data.privacy@pinnaclegroup.co.uk No fee usually required You will not have to pay a fee to wangle your personal data (or to exercise any of the other rights). However, we may tuition a reasonable fee if your request is unmistakably unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. What we may need from you We may need to request specific information from you to help us personize your identity and ensure your right to wangle your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may moreover contact you to ask you for remoter information in relation to your request to speed up our response. Time limit to respond We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly ramified or you have made a number of requests. In this case, we will notify you and alimony you updated. 10. Glossary LAWFUL BASIS Legitimate Interest ways the interest of our merchantry in conducting and managing our merchantry to enable us to requite you the weightier service/product and the weightier and most secure experience. We make sure we consider and wastefulness any potential impact on you (both positive and negative) and your rights surpassing we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain remoter information well-nigh how we assess our legitimate interests versus any potential impact on you in respect of specific activities by contacting us Performance of Contract ways processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request surpassing inward into such a contract. Comply with a legal or regulatory obligation ways processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. THIRD PARTIES Internal Third Parties Other companies in the Pinnacle Group vicarial as joint controllers or processors who are based in the United Kingdom External Third Parties Service providers vicarial as processors based in the United Kingdom who provide IT and system wardship services] Professional tutors vicarial as processors or joint controllers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and written services. HM Revenue & Customs, regulators and other authorities vicarial as processors or joint controllers based in the United Kingdom who require reporting of processing activities in unrepealable circumstances. YOUR LEGAL RIGHTS You have the right to: Request wangle to your personal data(commonly known as a “data subject wangle request”). This enables you to receive a reprinting of the personal data we hold well-nigh you and to trammels that we are lawfully processing it. Request correction of the personal data that we hold well-nigh you. This enables you to have any incomplete or inaccurate data we hold well-nigh you corrected, though we may need to verify the verism of the new data you provide to us. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us standing to process it. You moreover have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not unchangingly be worldly-wise to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something well-nigh your particular situation which makes you want to object to processing on this ground as you finger it impacts on your fundamental rights and freedoms. You moreover have the right to object where we are processing your personal data for uncontrived marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the pursuit scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data plane if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, wontedly used, machine-readable format. Note that this right only applies to streamlined information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not stupefy the lawfulness of any processing carried out surpassing you withdraw your consent. If you withdraw your consent, we may not be worldly-wise to provide unrepealable products or services to you. We will teach you if this is the specimen at the time you withdraw your consent. Cookie Policy Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good wits when you scan our website and moreover allows us to modernize our site. Currently we are only using essential cookies to indulge you to wits the website fuller. These cookies are integral to the website platform and are GDPR compliant. We will be implementing cookies in the near future and we will ask for your consent surpassing using them while you’re browsing our website. A cookie is a small file of reports and numbers that we store on your browser or the nonflexible momentum of your computer if you agree. Cookies contain information that is transferred to your computer’s nonflexible drive. We will use cookies that are required for the operation of our website and which indulge us to recognise and count the number of visitors and to see how visitors move virtually our website when they are using it. This helps us to modernize the way our website works, for example, by ensuring that users are finding what they are looking for easily. Also, they may be used to track your return visits to the website.  They include, for example, details such as your IP address, browser type, referring page and time of visit. If you sign up to receive our marketing communications your name and e-mail write will be stored on the server. You can woodcut cookies by vitalizing the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to woodcut all cookies (including essential cookies) you may not be worldly-wise to wangle all or parts of our site. Privacy & CookiesTerms & ConditionsAccessibilityWebmailIntranetSitemapMedia Enquiries Back to the top ©2018 Pinnacle, All rights reserved ©2018 Pinnacle, All rights reserved